IU eTexts Fees and Appeals

IU eTexts icon 4 small.png Although IU eTexts fees appear as course fees on the Bursar account and bill, (STARTING FOR THE FALL TERM OF 2017) UITS manages all charges, waivers, credits/refunds, and appeals for this initiative.

 

CHARGES:

If a faculty member (or their Course Coordinator, Program, Department, or School) chooses to teach with IU eTexts, the discounted costs for the selected materials will be charged to enrolled students' Bursar accounts shortly before the first bill for the coming term is generated.

If a late IU eTexts adoption is approved (by the Course Coordinator, Program, Department, or School), the discounted costs for the selected materials will be charged to enrolled students' Bursar accounts shortly before the next available bill is generated.

In the case of a stand-alone etext, presented on the university-standard Engage e-reading platform, an additional $6.00 Reading Platform License Fee will be added to the charges.  (This fee is $18.00 for the Bloomington Kelley MBA Core class).

Students who do not wish to use, and be charged for, IU eTexts materials should enroll in a class without an IU eTexts adoption.  Alternatively, although it is academically risky, students may, instead, choose to Opt-Out of IU eTexts fees.

 

WAIVERS:

Students who have previously paid for a stand-alone etext via IU eTexts, will never be charged again for that specific ISBN.  'Repeat' charges will be waived from student accounts before the first bill is generated for the coming term. 

DLT titles are charged at a rate of one-term-access-at-a-time, so no waivers will never be granted for these types of materials.

 

CREDITS/REFUNDS:

Students who drop or withdraw from a class (with an IU eTexts adoption) before the end of the refund period for the class will get a 100% credit/refund of the IU eTexts fees.

EXCEPTIONS: Titles from CapSim, GoReact, HEC Montreal, Responsive Learning Technologies, and SimProfessionals are non-refundable beginning the first day of the class or the first day of use, whichever comes first.

Credits/Refunds will be applied to student accounts within 30 days after the end of the refund period for the class.

 

APPEALS:

IU eTexts Administration Fees (the Reading Platform License Fee):

If there are truly unique circumstances warranting special exception to the usual charging of administrative fees, a student may submit an appeal request from their IU e-mail account to etexthlp@iu.edu (within one calendar year from the date of enrollment in the class). 

Materials Fees:

If there are truly unique circumstances warranting special exception to the usual charging of fees for materials, a student may submit an appeal request from their IU e-mail account to etexthlp@iu.edu (BEFORE THE REFUND DEADLINE FOR THE CLASS).  Collected IU eTexts Fees are paid to the publisher partners immediately following each refund deadline.  Therefore, no fees for IU eTexts materials can be credited/refunded after the refund deadline for the class.

Successful appeals will include:

  • specifics of the class (term, campus, subject, catalog #, class #),
  • a detailed timeline of events,
  • a thorough explanation of the unique circumstance(s),
  • a reasoned and logical appeal directly relating to those circumstances,
  • a rationale for electing not to take other actions/options, and
  • complete and robust documentation as supporting evidence.

Appeal decisions will be communicated via e-mail within 5 working days.  If a credit/refund is decided, it will be posted to the Bursar account within 30 days of the e-mail notice.