READ: Canvas and Technology Start-Up

 Getting Started

 Technology Help

    • IU Knowledge Base: https://kb.iu.edu/

A comprehensive database for all technology questions at IU.

    • UITS Support Center - available 24/7

Chat:  https://ithelplive.iu.edu/  Links to an external site.
Phone: 812-855-6789
Email:  ithelp@iu.edu

Technology for This Course

To successfully complete this course, you need a laptop or desktop computer with the latest web browser versions and reliable internet access (preferably DSL or faster).

Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using. (Best Browsers for Canvas Links to an external site.)

Recommended software

Microsoft Office, Adobe Acrobat, and many other programs are available free to you as an IU student through Indiana University's license agreements. You can download most of these programs directly at IUware Online Links to an external site..

Accessing Canvas on Mobile

Canvas on Mobile Browsers

Canvas does not officially support mobile browsers (e.g., iOS Safari, Chrome App, Firefox App). However, in some cases, using the mobile browser may provide a better experience than the official app. It is suggested that you try both methods to find which works best for your device and situation.

Canvas iOS and Android Apps

Canvas recommends using the Canvas by Instructure app. The app is compatible with the following mobile operating systems, on both tablets and mobile phones:
  • iOS 9.0+
  • Android 4.2+
The app can be downloaded through the Play Store on Android, or the App Store on iOS devices. Search for "Canvas by Instructure" and install. For more information and a link to the mobile guides from Canvas, visit Accessing Canvas via Mobile Apps Links to an external site. on the IU Knowledge Base.
When logging in for the first time, the Canvas app will ask for your institution's url. Enter iu.instructure.com in this field. From there, you will be taken to Central Authentication Service, where you should enter your IU username address and passphrase to log in.

More Canvas Student Orientations

You can also check out these short Canvas videos to help you with tasks in Canvas: