Getting help with technology
Support Center
NEED LIVE TECH SUPPORT? (Everyone does sometimes.) Get in touch with the Support Center. Actual people are there 24/7 almost 365 days a year.
THE UITS SUPPORT CENTER provides tech support for all IU campuses via phone, email, and chat. In addition, walk-in support is available during normal business hours: you can take your device to a help desk for in-person assistance. To find specific information about tech support on your campus, Contact your campus IT Support Center. Links to an external site.
IU Knowledge Base
DO YOU PREFER TO FIND ANSWERS on your own? Then check out the award-winning IU Knowledge Base (KB). The KB contains a wealth of information on all things technology-related, including step-by-step walkthroughs on common tasks and information about the various services available to the IU community. It is easy to search and use and is continuously updated.
SEARCH THE KNOWLEDGE BASE at kb.iu.edu.Links to an external site.
IT Training
UPDATE YOUR SOFTWARE SKILLS with IT Training's free, online, self-paced courses. Courses are available on topics such as Adobe Creative Cloud, Microsoft 365, file storage, and more. Visit the IT Training website to an external site. to see the complete catalog.