Course Syllabus
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Internship in Health Services Management (PBHL-H380)
Instructor: Sarah Johnson, Lecturer and Program Director
Office Hours: I am available to meet with you at your convenience. Please email me directly to set a date and time to meet in-person, over the phone or virtually.
Course Description:
The internship course is designed to provide students with a health services management experiential learning experience that integrates knowledge and theory learned in the classroom with practical application and skills development in a professional setting. Students will gain valuable experience and demonstrate learning as they make professional connections and validate their choice of career field and work environment.
Learning Objectives:
| Learning Objective | PUL | Assessment |
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Enhance understanding of the complexity of the health care system through participation on projects, committees, or teams that involve multiple disciplines within the organization |
2,3 |
Weekly Journal Entries Internship Video Summary Student Evaluation |
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Increase understanding of the operations and critical issues for a type of health services organization that the student may be considering as a career option. |
2,3 |
Weekly Journal Entries Internship Video Summary Student Evaluation |
| Demonstrate transferrable skills in a professional work environment including problem solving, working in teams, and communicating (verbal/written) | 3,8 |
Weekly Journal Entries Mid-Term and Final Evaluations Student Evaluation |
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Enhance the student’s preparation for the next step in their personal development whether that is employment or graduate education. |
2,3 |
Weekly Journal Entries Mid-Term and Final Evaluations Internship Video Summary |
Assignments and Schedule
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Weekly During Internship |
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Be sure to keep a record of the hours you work and the projects you work on during your internship.
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Due: You will submit this completed log with your supervisor's signature at the end of the internship. |
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Mid-Semester |
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Mid-Point Evaluation (Supervisor)
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Due: When you have completed about 50% of your required work hours, please notify your instructor by completing the Mid-Point Notification Form. When you complete this form an evaluation link will be sent to your internship supervisor. You will know your supervisor has completed their mid-point evaluation when you see that assignment marked as complete. |
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End of Internship |
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Due: Near the conclusion of your internship, send a thank you card or letter to your supervisor for taking the time to mentor you through this experience. Post a copy of this letter or card. |
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End of Internship Notification Form Final Evaluation (Supervisor) |
Due: When you have completed or are about to complete all of your required work hours, please notify your instructor by completing the End of Internship Notification Form. When you complete this form, the final evaluation link will be sent to your internship supervisor. You will know it has been completed when the assignment is marked as compelte in Canvas. |
| Final Reflection Paper | Due: This paper should be submitted prior to the end of the semester if you have completed all of your internship hours. |
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Your Evaluation of the Internship
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Due: This evaluation should be completed prior to the end of the semester after you have completed your internship hours. |
Prolonged Internships:
Some students will have internship end dates that will extend beyond the last day of the semester in which they are enrolled in the internship course (PBHL-H380). In this situation, an Incomplete (I) grade will be submitted by the instructor at the end of the semester. The grade will be updated as soon as the internship requirements have been met by the student. The requirements must be met within the next semester. To receive an Incomplete (I) the student must be in good standing and passing the internship course at the time the grade is submitted.
Grading:
This course will be graded on a Satisfactory/Fail (S/F) basis. You must complete all assignments, complete the minimum required hours at the internship site, and receive a satisfactory score on the final evaluation completed by your internship supervisor to pass the class.
Attendance Policy:
You have signed an internship agreement with an internship site. This agreement states that you will complete a set number of hours working at this site, gaining professional experience. The schedule that you agreed to with your internship supervisor is to be upheld. Not showing up for your scheduled internship times can result in failure of this class. There is no in-person class meeting element of this course. You are expected to devote your time to your internship experience.
General Expectations:
- If circumstances arise where the student or employer desire to end the internship prior to the stated ‘completion date’, the student and/or employer must contact the instructor immediately. Failure to contact the instructor may result in forfeit of tuition for the class.
- Internships may be part-time or full-time. To complete the internship a student must complete at least the minimum working clock hours to be considered for credit (minimum of 240 hours). Students may exceed the number of hours required.
- Internships must be supervised in some manner. This supervisor must periodically check the quality and appropriateness of the work being done by the student. If a supervisor is not taking the time to supervise and check-in with the intern, the student should contact the instructor immediately.
- No retroactive credit will be given for earlier work experience. Hours will only be counted toward the internship after an internship agreement has been signed.
- Internships will be required to be performed within professional workspaces with opportunity to interact with advanced professionals who demonstrate a normal day-to-day working environment unless otherwise approved.
Course Summary:
| Date | Details | Due |
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