Course Syllabus

QuIP: Quality Improvement in Practice (93ZI761)
Syllabus  |  2021-2022

Contact Information

Office Hours

Office hours are available and by appointment. Contact Shannan Hall at hallshr@iupui.edu

Description/Overview

This Lean Quality Improvement Elective is designed to give you an experience in quality improvement activities that will facilitate incorporation of Lean quality improvement into your academic repertoire. Lean quality improvement principles include the following:

1. Continuous improvement
2. Respective for people

Learning Objectives

1. Describe basic Quality Improvement principles (SBP5)
2. Apply those Quality Improvement principles in a classroom setting (SBP5)
3. Collaboratively design and implement a Quality Improvement project in a healthcare setting using the previously learned principles (SBP5)
4. Measure the impact of that Quality Improvement project (SBP5)

Course of Study

This elective is designed to be a flexible approach to meet the needs of each learner. The options include a fully online course of study all the way to a fully immersed “hands on” Lean process improvement course of study working side by side with a professional/experienced Lean practitioner—and everything in between. The goal is for the learner to have the experience that best suits his/her learning style and learning goals.

Learner Expectations

• The modules are available on the Canvas course site within the "modules" navigation tab.
• There are 10 mandatory learning modules during the course and one summative assignment at the end of the course.
• The modules are "locked" and require learners to proceed in order.

Course Requirements

The only "assignment" that needs to be submitted is the end of elective final project. The pre- and post-knowledge assessment "quizzes" at the beginning and end of each learning module are intended to confirm general knowledge acquisition of the topic. Thus, you may feel like you understand the concept, but don't feel like the questions are testing the high level concept. You are correct! Don't worry, you will conceptualize and apply what you have learned from the modules into your final project. Please don't hesitate to reach out if you have any questions.

During this 2-week elective, learners are to complete the following modules:

1. Introduction & Overview
2. Introduction to Value and Waste
3. Creating a QI Project Charter (includes pre- and post-assessment)
4. A3 Thinking (includes pre- and post-assessment)
5. Understanding the Current State (includes pre- and post-assessment)
6. Creating a Future State
7. MedEx 5 or 6S (includes pre- and post-assessment)
8. Standardizing Work (includes pre- and post-assessment)
9. Daily Management System (includes pre- and post-assessment)
10. Rapid Process Improvement Workshop (includes pre- and post-assessment)

After completing the module learners are to submit their "Personal Development Plan (PDP) A3" assignment and the module evaluation.

All readings and assignments are located within the "modules" navigation tab.

Students with Special Needs

If you have special needs which may affect your performance in this class, University policy requires that you register with and submit documentation to the Office of Adaptive Educational Services, which works with eligible students to request accommodations. Contact AES at 274-3241.

Academic Integrity

This course follows the University's policy on integrity. A copy of this policy can be found in the University's Student Handbook.

Cheating - "Dishonesty of any kind with respect to examinations, course assignments, alteration of records, or illegal possession of examinations shall be considered cheating.  It is the responsibility of the student not only to abstain from cheating but, in addition, to avoid the appearance of cheating and to guard against making it possible for others to cheat.  Any student who helps another student to cheat is as guilty of cheating as the student he or she assists." – IUPUI Academic Handbook

Plagiarism - Plagiarism is the using of other's words or ideas as your own without giving credit to the original user. This is a serious offense that can result in failing grades on assignments, in classes and even in expulsion from the university or legal action. "Honesty requires that any ideas or materials taken from another source for either written or oral use must be fully acknowledged.  Offering the work of someone else as one's own is plagiarism." – IUPUI Academic Handbook.  While this may be new information to you, you are expected to take care not to use ‑ intentionally or unintentionally ‑ work by others. If you have questions about how to handle a particular situation, please get in touch with me.

Disciplinary Action - Any student found engaged in cheating, aiding in cheating, plagiarism, or any other unfair practice, will be dealt with immediately and strictly according to University policies.  Only the most severe possible penalties will be applied.

Elective Policies

Attendance
Attendance is mandatory for the entire elective. Doctor appointments and scheduled meetings must be made outside of the learning time. Students must report any planned or unexpected absences to the assigned community faculty. Expected Average Workload: Students should expect to spend 50-60 hours per week in elective-related activities.

Professionalism
All students are to perform the requirements of the QUiP elective in a professional manner. This includes, but is not limited to, behaviors in clinical settings, timely submission of required pre-requisites for elective, issues related to HIPAA, and active participation in learning environments. The Department of Family Medicine reserves the right to assign a failing grade for the elective if a student has performed in an unsatisfactory, unprofessional or unethical manner in terms of behavior with the community faculty, any of his/her health care team members or patients. Consult the IUSM Mission and Vision and IUSM Honor Code that provide the foundation for the culture of professionalism expected at IUSM

Assessment

Students will complete a personal development A3 for themselves and have the option to complete the Institute for Healthcare Improvement (IHI) Open Course Certificate in Quality Improvement (online).

Duty Hours

40/week

Time Distribution

60% online, 40% Library/Research,

Interprofessional Skills and Service Learning

Interprofessional Collaborative Skills
Yes