Indiana University Kokomo

School of Business

PAHM-V 502: Public Management

Syllabus: PAHM V502 (8W1)_Fall 2026 Syllabus_Hyunkang Hur_Revised.docx

 Fall 2026

(Section # 16626)

08/24/2024-10/16/2026 (First 8 Week Class)

 

Instructor: Hyunkang Hur, Associate Professor                                                            Email: hyunhur@iu.edu

Office: KO 174G                                                                                                              Class Time: 6:00-8:45 PM

Office Hours: Wed 4:00am-5:50pm or By Appointment                                             Class Location: KO 127

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Course Description

This course provides analysis of concepts, methods, and procedures involved in managing public and nonprofit organizations.  Issues related to organizational environment, organizational structure, planning, decision making, organizational change, work attitudes, work motivation, leadership, and management of human resources are considered.  Cases are drawn from a variety of public services found at federal, state, local government levels, and international government levels.

 

Course Objectives

Upon successful completion of this course, students can expect to be able to:

• Identify the fundamental management skills of planning, organizing, leading, and controlling.
• Identify their own approaches to managing people, dealing with stress and fostering creativity.
• Identify what motivates employees and the levers managers and organizations can use to enhance employee motivation.
• Discuss what leaders do and the similarities to and differences between leading and managing.
• Identify sources of power in organizations and how that affects the practice of management.
• Describe how to manage groups and teams as well as interpersonal and organizational conflict.
• Identify dimensions of organizational culture and its constraints and uses as a tool to enhance organizational performance.
• Identify elements of organizational structure and how those elements respond to characteristics of the organization’s external environment.
• Develop the ability to manage and lead change efforts within the organization.

 

Course Text & Readings

Rainey, Fernandez, and Malatesta (2021). Understanding and Managing Public Organizations.  6th Edition. San Francisco: Jossey-Bass. ISBN 13:9781119705895

• You can access this textbook as an e-book version through IU Kokomo Library (https://iucat.iu.edu/catalog/19293769)

 

Hybrid courses (HY):

This course will be in person (on campus) and online. You will have scheduled class meetings in person (on campus) and scheduled class meetings online, where I will direct you to asynchronous (where you will work through modules of interactive activities in Canvas with your classmates and me) learning.

The health and well-being of you and your classmates are priority; therefore, attendance will be taken. If you are not feeling well, please do not attend an on-campus class meeting and communicate with me for alternate options. Reasons involving COVID may require medical documentation to receive extended arrangements.

 

Class Structure

This course is a part of the Accelerated Evening College, and therefore 50 percent of class meeting time will be face-to-face, and the other 50 percent will take place over the Internet, via Canvas. Subsequently, the class will meet for a total of eight (8) weeks, so students will need to plan for this intensive class accordingly.

Students are expected to access Canvas (https://canvas.iu.edu/lms-prd/app) at least twice each week and participate in weekly class discussions (via Canvas). All students are expected to participate in web-based class discussions by submitting at least one quality response to each discussion question listed on the class schedule, in addition to commenting at least once on a fellow student’s response. Students will be required to read-emails, participate in discussion groups, download and upload assignments, and complete assignments posted on Canvas.

See Appendix A for details.

 

Attendance

The health and well-being of you and your classmates are priority; therefore, attendance will be taken, and a seating chart will be used for purposes of contact tracing. If you are not feeling well, please do not attend an on-campus class meeting and communicate with me for alternate options. Reasons involving COVID may require medical documentation to receive extended arrangements.

 

Course Conduct

Students should conduct themselves professionally at all times.

Group and class discussions will make up a large part of this course. While it is hoped that the student will feel comfortable expressing opinions or asking questions during the course, it is important that students demonstrate a sense of respect for others. A student making inappropriate comments will receive significant reduction in his/her course grade.

Academic dishonesty is simply unacceptable and will not be tolerated! Indiana University defines academic misconduct as any activity that tends to undermine the academic integrity of the university. Academic misconduct includes but is not limited to cheating (using unauthorized assistance on in-class or take-home assignments), plagiarism, and fabrication. Rad the IU Code of students Rights, Responsibilities, and Conduct for more details: http://www.iu.edu~code/code/responsibilities/academic/.

 

If a student is alleged to have committed an academic misconduct, the student will receive zero on the assignment, exam or paper involved. Further, each incident will be reported to the academic advisors, dean of the school, and dean of students.

 

Disability Services

Students who have a documented disability or other needs that may require consideration during this course are responsible for contacting the Disability Services Office at 765.455.9301, Kelley Center Room 200 or via e-mail at disserv@iuk.edu. The office of Disability Services will make an assessment and then provide written notification for the faculty.

Please contact the Office of Disability Services within the first week of the semester or as soon as the need is identified since faculty cannot make arrangements for special consideration until written notification is provided. Documentation requirements and student responsibilities can be found on the Disability Services websites at: http://www.iuk.edu/ada

 

Netiquette.  Students are expected to abide by professional standards in all written and spoken communications, including email, web-based and other electronic communications.  I will not respond to emails without a subject line or appropriate salutation. For a guide to respectful electronic communications, please see: http://www.albion.com/netiquette/corerules.html

 

Course Grading

Course grades will be determined by the following weighting:

Gradebook Item	Due Date/s	% of Grade
Attendance Discussion Forums/Peer-Review	Week 2-Week6	10% 50%
Group Project Final Paper Presentation/ PPT Slides/Discussion & Comments	October 7 (Wed)	20%
Group Project Final Paper	October 15 (Thursday)	20%
Total		100%

 

Grading Scale

A = 95-100; A- = 90-94

B+ = 89-87; B = 86-84; B- = 80-83

C+ = 79-77; C = 76-74; C- = 70-73

F = 69 and below

I = Incomplete

 

Policy Regarding Civility

Civility is important in an academic community to ensure that all parties—students, staff, and faculty—are working in an environment that fosters achievement of the individuals and community's goals and objectives.  Civility requires all parties to demonstrate personal integrity and conduct themselves in a manner that shows respect, courtesy, and tolerance to others.  Examples of discourteous behaviors during class include reading the newspaper, listening to headphones, talking or laughing with others, chronically arriving late, and so forth.  Maintaining and fostering civility inside and outside the classroom is especially important to School of Business, which is a professional school.

 

Therefore, I expect all students to conduct themselves with professional courtesy, which includes (but is not limited to), the following:

• Respect for fellow students, the profession, and the instructor. Please treat other students respectfully.  When I am in front of the class lecturing or addressing a question from a student, I expect your full attention.  This means no talking with other students or in any way distracting me or the class from the lecture/discussion.  Do not carry on a conversation with someone else in the class.
• Promptness. Please do not be late to class. I expect all students in their seats and ready to begin.  I reserve the right to take further action if students are continually late to class.
• Do not leave the classroom during the class session except for health reasons or if you have notified me in advance for that day.
• No newspapers or other class work. Do not waste your time and my time by reading newspapers or doing class work for other courses.  You may be asked to leave the class and lose your attendance points for that day.
• Turn off your wireless phones. Do not answer or use your phones in the classroom.

 

Policy Regarding Sexual Misconduct

As your instructor, one of my responsibilities is to help create a safe learning environment on our campus. Title IX and our own Sexual Misconduct policy prohibit sexual misconduct.  If you have experienced sexual misconduct, or know someone who has, the University can help.

If you are seeking help and would like to speak to someone confidentially, you can make an appointment with Beth Barnett, Room KC234, Kelley Student Center, 765-455-9553.  More information about available resources can be found here:  http://stopsexualviolence.iu.edu/help/index.html

It is also important that you know that federal regulations and University policy require me to promptly convey any information about potential sexual misconduct known to me to our campus’ Deputy Title IX Coordinator or IU’s Title IX Coordinator.  In that event, they will work with a small number of others on campus to ensure that appropriate measures are taken and resources are made available to the student who may have been harmed.  Protecting a student’s privacy is of utmost concern, and all involved will only share information with those that need to know to ensure the University can respond and assist. 

I encourage you to visit stopsexualviolence.iu.edu to learn more.

 

Accessibility Statement

Every attempt will be made to accommodate qualified students with disabilities (e.g. mental health, learning, chronic health, physical, hearing, vision neurological, etc.) You must have established your eligibility for support services through the appropriate office that services students with disabilities. Note that services are confidential, may take time to put into place and are not retroactive; Captions and alternate media for print materials may take three or more weeks to get produced. Please contact your campus office as soon as possible if accommodations are needed. Find your office at: http//ada.iu.edu.students/index.shtml

SER(FLAGS) reporting and monitoring approach at IU Kokomo

“The Student Engagement Roster (SER; aka FLAGS) is IU’s online platform where faculty inform students of their progress in each course. I will give you constructive feedback on your attendance and overall course performance. I will also give you recommendations that suit your progress. You can use my feedback to reach out to campus offices and services for resources and support. Please see the course schedule for the exact dates when I will enter this feedback. However, because the ER is a 24/7 live system, I may report feedback whenever I feel you will benefit. When I enter feedback, you will receive notifications via IU email containing a link to your report.”

Senate Enrolled Act (SEA) 202 (https://ufc.iu.edu/policies/sea-202-questions.html)

IU Kokomo’s Cultural & Intellectual Diversity Statement:

In this course, we may/will (depending on whether it is likely in a given course) explore a variety of viewpoints relating to cultural and intellectual diversity when it is appropriate to the curriculum. In doing so, you will be exposed to multiple viewpoints, and you may be required to display understanding of them. However, you are free to make your own choices as to your beliefs

 

Pregnancy: Title IX Statement

IU is dedicated to supporting students who are pregnant or have experienced other conditions

related to pregnancy (termination of pregnancy, miscarriage, lactation, or related medical conditions). To register for accommodations due to pregnancy or a related medical condition, please contact the IU Kokomo Accessible Educational Services (AES) office by Email:  accessibility@iuk.edu, or phone 765-455-9301.

 

To learn about the rights and resources available to students, such as academic accommodations, please visit pregnancy.iu.edu or email oie@iu.edu for more information.

 

Course Schedule

Syllabus Disclaimer

This syllabus outlines a general plan for the course and is subject to change with sufficient notice. There may be errors that need to be corrected at some point, and deviations in this plan may occur for any number of reasons (e.g., weather, instructor’s attendance to conference).

 

Week 1 (August 26)

Introduction to the Course, Canvas

Preparation:

Read the course syllabus

Read Chapters 1-2, Understanding and Managing Public Organizations

 

Week 2 (Sep 2)

Publicness and the distinctiveness of managing public services & Organizational Environments

Online: Discussion Forum No. 1

• Forum discussion questions will be posted on Canvas on Thursday (Sep 3)
• Need to be answered by following Wed (September 9), 11:59 pm.
• You have until the following Thursday (September 10), 11:59 pm), to submit a response to a fellow student’s contribution/submission.

 

Preparation:

Read Chapters 1-2, Understanding and Managing Public Organizations

Read Chapters 3-5, Understanding and Managing Public Organizations

 

Week 3 (September 9)

Organizational goals and effectiveness, Organizational structures, and design

Online: Discussion Forum No. 2

• Forum discussion questions will be posted on Canvas on Thursday (Sep 10)
• Need to be answered by following Wed (September 16), 11:59 pm.
• You have until the following Thursday (September 17), 11:59 pm, to submit a response to a fellow student’s contribution/submission.

 

Preparation:

Read Chapters 6-8, Understanding and Managing Public Organizations

Read Chapter 7, Understanding and Managing Public Organizations

 

Week 4 (September 16)

Power, strategy and decision-making

Online: Discussion Forum No. 3

• Forum discussion questions will be posted on Canvas on Thursday (Sep 17)
• Need to be answered by following Wed (September 23), 11:59 pm.
• You have until the following Thursday (September 24), 11:59 pm, to submit a response to a fellow student’s contribution/submission.

 

Preparation:

Read Chapter 7, Understanding and Managing Public Organizations

Read Chapters 9-10, Understanding and Managing Public Organizations

 

Week 5 (September 23)

People in Public Organizations: Motivation, Values, Incentives, and work-Related Attitudes

Online: Discussion Forum No. 4

• Forum discussion questions will be posted on Canvas on Thursday (Sep 24)
• Need to be answered by following Wed (Sep 30), 11:59 pm.
• You have until the following Thursday (Oct 1), 11:59 pm, to submit a response to a fellow student’s contribution/submission.

 

Preparation:

Read Chapters 9-10, Understanding and Managing Public Organizations

Read Chapters 11, 13, and 14 Understanding and Managing Public Organizations

 

Week 6 (Sep 30)

Leadership, Culture, Managing change, Organizational Capacity, and effectiveness

Online: Discussion Forum No. 5

• Forum discussion questions will be posted on Canvas on Thursday (Oct 1)
• Need to be answered by following Saturday (October 10), 11:59 pm.
• You have until the following Sunday (October 11), 11:59 pm), to submit a response to a fellow student’s contribution/submission.

 

Preparation:

Read Chapters 11, 13, and 14 Understanding and Managing Public Organizations

 

Week 7 (October 7)

No Class (Prep for Final Group Presentation & Paper Submission)

 

Week 8 (October 14)

Paper Presentation/Discussion/Feedback

Group Project Presentation PowerPoint slides Due: October 14^th (Wed ) by 3:00pm via Canvas

Final Paper Submission

Group Poject Paper Due (SEE APPENDIX B): October 15^th  (Thursday) by 11:59pm via Canvas

 The BLUE Course/Instructor Evaluation: October 16th (Friday) by 11:59pm 

 

 

 

 

 

  

Appendix A: WEB-BASED SESSIONS-FORUM DISCUSSIONS 

Web-based forum discussion will take place each week.

1. Each student is responsible for posting a response on Canvas for each of these web-based sessions.
2. In addition to answering posted questions, students must also comment on a fellow student’s contribution by the end of the forum discussion.
3. A quality response is based on theoretically sound and empirically supported arguments. While a student may disagree with the reading(s) or with other students, he/she must articulate a plausible argument for the disagreement.
4. A quality response includes more than just a recitation of the material; students must demonstrate that they possess a good understanding of the evidence and arguments presented in the readings.
5. The minimum length of your (quality) response is 500 words. The intent of this guideline is to discourage you from confusing the length of your answer with perceived quality. In other words, short responses will not allow you to fully demonstrate the breadth and depth of your knowledge of the various management issues we discuss in class.
6. Forum discussion questions will be posted by Canvas every Thursday morning and need to be answered by following Wed, 11:59 pm. You have until the following Thursday, 11:59 pm, to submit a response to a fellow student’s contribution/submission. Late response will be penalized with a 2-point grade deduction for each day late.

Students can contact the instructor via Canvas

 

 

 

APPENDIX B

GROUP PROJECT PAPER AND PRESENTATION

Paper: 20 Points

Presentation: 20 Points

For the Group project, each group will focus on a U.S. federal/state/local/nonprofit agency of its choice.  For instance, based on federal employee survey data (https://www.fedview.opm.gov/), federal government documents and websites ( https://govexec.com or https://governing.com or https://federalnewsnetwork.com), interviewing key organizational players, or other written sources, each person will identify a management issue (i.e. poor performance, lack of financial resources, high employee turnover, customer complaints etc.) facing the U.S. federal agencies, analyze the possible cause of the issue, and discuss proper organizational strategies and capacities for improvement. An excellent paper would have your group's own independent analysis, suggestions and conclusion, which should be different from simple descriptive comments.

This group assignment serves to develop analytical and writing skills. In addition, it will serve to demonstrate how theories and concepts covered in class can be used to better understand and manage public organizations.

The results of the group assignment will then be discussed in class on October 14^th.

Individual paper is approximately 7-8 pages in length (double-spaced). 

 

The paper (and presentation) will contain four main elements:

1. Introduction: Provide brief information on the agency and the topic that you selected and explain why you were motivated to examine them.
2. Key Issues: Identify major problems or issues the agency encounters in terms of the topic chosen.
   • Workplace Diversity Issue
   • Organizational Culture Issue
   • Organizational Structure and Design
   • Organizational Change, Innovation
   • Poor Performance
   • Lack of financial resources
   • Customer complaints
3. A brief analysis of the external environment of the organization including critical environmental components, organizational stakeholders, and environmental uncertainty
4. Analyze the possible cause of the issue, and discuss proper organizational strategies and capacities for improvement
5. Conclusion

 

**Final Group Project: Group Member Information

Group 1: Tyler Berchtold, Brayden Bockover

Group 2: Emily Fuller, Molly Hardesty

Group 3: Misty Jones, Cameron Karns

Group 4: Chayton Krueger, Guadalupe Lopez

Group 5: Brandon Maish, Alexandra Reiff

Group 6: Zoe Rochford, Taylor Roesler

Group 7: Gabriel Scorsone, Guadalupe Solis

 

Information on each assignment item is provided below.

1. Presentation Slides

Due Date: Wed, October 14 by 3:00pm PM

* Late submissions will be penalized 10% per day.

Delivery Method: Each group should submit their presentation slides via Canvas.

Document Name: V502 Presentation_First Last Name.pptx (e.g., V502 Presentation_HyunkangHur.pptx)

Format of Document: Group project presentation slides should be submitted in a Powerpoint document. There is no page limit, but keep in mind that your group project presentation should be no longer than 15 minutes. In general, 10-15 Powerpoint slides would be appropriate.

 

General Information: The Powerpoint slides will be posted to the Canvas and shared with the class before the presentation dates so that discussants and other students can have a look at the content of presentations. You can make slight modifications to the slides after submission, but I don’t expect any major changes.

 

2. In-Class Presentation & Discussion

Presentation Schedule: The Week 8 of class (October 14) will be dedicated to final group project presentations and discussions. Each group will present the major findings from the group project in a 10-minute presentation. A 5-minute discussion will follow by the peer groups.

 

3. Final Report

Due Date: Thursday, October 15 by 11:59 pm

* Due to the compressed timeline for final grade, late assignments will not be accepted.

Delivery Method: One member of the group should submit the project report via Canvas.

Document Name: V502 Final Paper_Group Name.docx (e.g., V502 Final Paper_Group 1.docx)

 

Format of Document: The group project report should be submitted in a Word document with Times New Roman 12-point font and no more than 1 inch margins. I expect the report to take around 7-8 double-spaced pages. The total submission should not exceed 10 double-spaced pages. Tables, figures, bibliography, and appendices do not count toward the page limit.

 

• Paper must be turned in on time. Late papers will be penalized one letter grade for each day they are late.